Frequently Asked
Questions


I want you to love the art you purchase from me and so I offer a risk free return policy so that you can buy with confidence. If for some reason your artwork doesn't meet your expections, contact me within 30 days and I will provide a full refund of the purchase price on its safe return (excluding shipping costs).
Happy buying from me to you!
Shipping
Art | Please allow 2 - 3 weeks to prepare and frame your original artwork for shipping. Unframed canvases may still need to be varnished and will be shipped within 1 week. If you need an item urgently - please make contact as some items may be immediately available, and framer time frames may be negotiable.
Prints | sized A2 or less are produced on demand and usually ship within 24 hours. Larger prints are outsourced and will ship directly from the printer within approx 2 weeks.
Framed prints and originals are unavailable for international delivery but can be sent rolled. "Just ask me" (button below) for a quote.
Wearable Art | is produced on demand and ship within 1 - 3 days, apart from items that are specified as "Pre-order". In this case the estimated ship date will be indicated with the product.
All other products ship within 1 - 2 days.
Shipping Costs
Flat rate $15 Australia wide
or FREE if over $200
Express post is available on request.
Printing
If you would like custom printing for invitations, promotions or fine art printing, please contact me.
All prints are available in custom sizings. Standard sizes are provided to assist with easy pricing. Your print can be sized to match your space, and the cost is based on a size ratio. As a rough guide, if you want something approx 20% bigger than a standard size, its likely to cost 20% more.
"Just Ask Me" (button) below for a quote and I will invoice you if you wish to go ahead.
It takes no extra time or cost for customising.
Wearable art products are durable but do require a little bit of TLC (tender loving care).
PVC plastic: Avoid leaving any PVC products in the sun/hot environments, as the PVC may soften and may stick to the insert. In the case of interchangeable bag inserts, if this happens, wait for it to cool and then gently ease the insert out by separating the two layers with your fingers. If needed, PVC replacement covers are available.
Bag Inserts: These have been treated to hold the cut threads in place, but will benefit from gently handling when changing the inserts to avoid fraying of the fabric. They are not washable, and are protected by the PVC.
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